Effective Date: August 09, 2024
This Acceptable Use Policy (AUP) defines the rules and responsibilities for using the StackBooster Platform. Its purpose is to protect the security, integrity, and availability of our service for all customers. This policy prohibits illegal or abusive activities, such as introducing malware, attempting unauthorized access, or interfering with the Platform’s operation. It also outlines your responsibilities, including securing your credentials, applying security patches to your environment, and notifying us of any compromise. Violations of this AUP may lead to suspension or termination of your service.
This Acceptable Use Policy (“AUP”) is incorporated into the Master SaaS Agreement (“Agreement”) between StackBooster Corporation (“StackBooster”) and its customers. It governs the use of the StackBooster Platform.
You may not use the Platform to engage in, promote, or facilitate any of the following activities:
1.1. Unlawful or Harmful Content. Transmitting, storing, or distributing any content or material that is illegal, defamatory, infringing, obscene, or otherwise objectionable.
1.2. Unauthorized Access. Accessing or attempting to access any system, account, or network without permission. This includes probing, scanning, or testing the vulnerability of any system or network.
1.3. Disabling Security Controls. Interfering with or circumventing any security features, access controls, or other protective measures of the Platform or the StackBooster Agent.
1.4. Resource Abuse. Engaging in activities that consume excessive system resources or abuse the Platform’s infrastructure. Prohibited activities include, but are not limited to:
1.5. Interference with Platform Operation. Any action intended to disrupt or interfere with the proper functioning of the StackBooster Platform, including:
To ensure the security and integrity of the Platform and your own environment, you are responsible for the following:
2.1. Credential Security. Maintaining the confidentiality of your account credentials and not sharing them with unauthorized individuals.
2.2. Environment Patching. Promptly applying security patches and updates to your cloud environment, Kubernetes clusters, and any other related systems.
2.3. Least-Privilege Access. Configuring the StackBooster Agent and all related access controls using the principle of least privilege, granting only the permissions necessary for the Platform to function as intended.
2.4. Notification of Compromise. Immediately notifying StackBooster at support@stackbooster.io if you become aware of any security incident or compromise of your account or environment that could affect the Platform.
3.1. Investigation and Suspension. StackBooster reserves the right to investigate any violation of this AUP. We may suspend or restrict your access to the Platform if we reasonably believe a violation has occurred that threatens the security, integrity, or availability of the service.
3.2. Termination. A material violation of this AUP may be grounds for termination of your Agreement with StackBooster, as set forth in the Agreement’s termination clause.
To report any violation of this AUP, please contact our abuse reporting channel at support@stackbooster.io. We will investigate all reports and take appropriate action.
support@stackbooster.io is the correct and monitored address for abuse reports.This AUP is tailored to the specific risks of a Kubernetes autoscaling platform. Unlike generic AUPs, it includes explicit prohibitions against “telemetry spoofing” and “metrics falsification,” which are unique and critical threats to the integrity of an ML-driven scaling service. It also places clear responsibilities on the customer regarding Kubernetes-specific security practices, such as patching and configuring least-privilege RBAC for the agent. This level of specificity, which was not prominent in the general competitor documents reviewed, is essential for a technical product like StackBooster.
